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CUCM Call Manager 10.5 Is there a softkey option to press to record the time length of a call

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slp123

Technical User
Oct 25, 2005
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CA
Hello,
Nortel phone system used to have a soft-key option labeled TIMER.
The user pressed the Timer soft-key after answering or starting a call and the stop watch would begin on the phone screen.
At the end of the call the time was recorded for billing back purposes.
Does anyone know if it is available now with CISCO; I was told it wasn't 5 years ago.


 
Just realized the info needed is just in a different place.
In Directories, Rec'd or Placed calls then More; Details shows duration of the call so that works for us.
 
yep. You also see the duration of call on your display while you are on the call.

 
Thank you,I hadn't noticed that feature before.
 
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