CUCM 8.6: All Incoming Calls Alert User w/Own Extension 1

[darthrob]

Hi,

I have extension 177 that displays itself (177) in the caller ID field whenever an external or internal call is received.

Example:

External cell phone dials DID (xxx-xxx-xxxx), user sees 177 for caller ID.

Internal phone dials extension 177, user sees 177 for caller ID.

Any and all help is welcomed. I have limited CUCM knowledge so please forgive my basic description of the problem and any potential basic questions I may have.

Thanks,

Rob

 

[gnrslash4life]

The number could be hitting a translation pattern that is masking caller id.

Certifications:
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Network+
CCENT
CCNA Voice
TVOICE
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[darthrob]

That was it. I added a translation pattern (217 to 177) and under Calling Party Transformations-->Calling Party Transform Mask I had set it to 177.

Thank you very much

Rob

 

[gnrslash4life]

Glad I could help.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS