if a phone sets CLS is set to CTD, does that mean the the NCOS controls the sets capability vs if the phone was set to UNR? i really dont want to have to change 400 sets to UNR so any help on this would be greatly appreciated.
well since thats the case, i have a phone thats being denied access because of the CTD setting. As soon as i change it to UNR it works fine. So would there be a system wide setting to prevent changing each and every phone on the system to allow access to this newly created route?
found the answer... from the access and restrictions NTP....
"sets programmed CTD are denied from calls to CO/FX trunks where 0 or 1 is dialed as a first digit following a direct access code."
ok if thats the way it is, is there a way to work around that unfortunate fact without having to do a mass CLS change? i read a little about NFCR, but im still not sure how to use that.
CTD and TLD restrict ones and zeros when the user dials a Route Access code.
If the user is TLD, then they cannot dial 1+ or 0+, even if NCOS allows it.
If the user is CTD, then NCOS treats them as UNR, so if you dial a BARS call, it does not look at the CLS to restrict the call.
Ideally , you want everyone to be CTD. But if they need to dial Route Access codes, they might need UNR. Sometimes setting the Route as MANO=YES resolves that.
If the user dials the route access code then they aren't using BARS so the the switch wont look at the NCOS. The NCOS relates to the FRL in the RLI. So I still say CTD has nothing to do with NCOS.
Thank you so much for info on MANO=YES. That did the trick. The customer confirmed any phone programmed with CTD CLS can now dial out after entering the access code. The only thing is, which is not a real show stopper at this point, but the customer mentioned that after they dial the access code, no further digits or key tones are heard or seen in the display. Any ideas on that one?
That sounds like a plan, but setting MANO to YES worked out perfectly. the only issue i have now with the setup is that the customers are telling me that after the access code is dialed, they can continue to dial the rest of the number fine, but theres no indication of keys being depressed or show up in the display past the access code. The calls still complete out of the route.
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