Hi All, recently we had a situation in which none of the CS 1000 sites(Surviable or otherwise) coudln't get incoming call working. We were getting Fast busy. However, outgoing calls and 4 digit dials were working fine. To fix the issue we had to hard reboot the CS 1000 box during middle of the day which was not a good thing. We also noticed the Leader SS rebooting just before the issue started to happen. If anyone had seen this before could you kindly let me know. Thanks.
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CS1K Outgoing calls OK but Incoming Call Fast Busy
- Thread starter MCSUSER
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- #3
If you are using traditional PRIs your signaling server wouldn't have caused the PBX hosting the PRI's to not allow incoming calls to users that reside on the hosting PBX.
Did you happen to STAT in LD 60 before you rebooted?
You simply may have had a threshold alarm that manually disabled your PRIs. Rebooting would solve that, but so would several other options that don't require rebooting.
Did you happen to STAT in LD 60 before you rebooted?
You simply may have had a threshold alarm that manually disabled your PRIs. Rebooting would solve that, but so would several other options that don't require rebooting.
- Thread starter
- #5
After I verified the Loops were not taking calls correctly using DCH level 3 monitoring I would have done the following:
1. Dis DCH(s) in 96
2. DISL Loop(s) in 60
3. FDL the DCH/MSDL(s) in LD48
4. Disable DCH(s) again in 96
5. ENLL loop(s) in 60
6. Wait for DCH(s) to re-establish
7. SSCK CCs in 60, verify Tracking or Locked
If still not working, then depending on the system, check PerSigs (for cabinet model CS1000's) MGC's (CS1000E's)
If your running CS1000E, also make sure you have latest deplist's installed. Lots of weird problems like these addressed in patches included in Deplists.
1. Dis DCH(s) in 96
2. DISL Loop(s) in 60
3. FDL the DCH/MSDL(s) in LD48
4. Disable DCH(s) again in 96
5. ENLL loop(s) in 60
6. Wait for DCH(s) to re-establish
7. SSCK CCs in 60, verify Tracking or Locked
If still not working, then depending on the system, check PerSigs (for cabinet model CS1000's) MGC's (CS1000E's)
If your running CS1000E, also make sure you have latest deplist's installed. Lots of weird problems like these addressed in patches included in Deplists.
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