Hey Gang its been a while since I've posted here.
Has anyone experienced NCOS changes all on their own? We have 2 PBX admins with one being dedicated to our realestate project, that leaves the other admin to do daily MAC work. We have had several reports of users not being able to dial international calls and when investigating we find the NCOS has changed to one that doesn't allow international calling. Now these users were all set up correctly before but somehow they get changed without anyone doing it.
I have run a report showing last modified by in Element Manager and they are all one person. That is not a good source though because if you do a retrieve then run a report it will show the ID of the person doing the retrieve.
Has anyone experienced this? Can there bee an issue with IE and element manager? Any other ideas on how this could happen without someone changing the programming?
Has anyone experienced NCOS changes all on their own? We have 2 PBX admins with one being dedicated to our realestate project, that leaves the other admin to do daily MAC work. We have had several reports of users not being able to dial international calls and when investigating we find the NCOS has changed to one that doesn't allow international calling. Now these users were all set up correctly before but somehow they get changed without anyone doing it.
I have run a report showing last modified by in Element Manager and they are all one person. That is not a good source though because if you do a retrieve then run a report it will show the ID of the person doing the retrieve.
Has anyone experienced this? Can there bee an issue with IE and element manager? Any other ideas on how this could happen without someone changing the programming?