CS1000 Timeout?

[DV21]

I have inherited a CS1000 for a test bed. It won't allow me to login at any time. I have to reboot it, wait about 10 minutes for it to boot then login everytime. Is there a command for me to extend it's timeout to never? Also extend the time to login after reboot so I don't have to sit right there and wait for it?

Thank you.

 

[NortelGuy1979]

What are you getting when you log in? You should be able to log into a CS1000 at any time, unless you're referring to the LOCK time when FLTH is exceeded...

FLTH = Failed Login Threshold
LOCK = duration to lock TTY after FLTH met

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[DV21]

Login in two parts, first into the CS1000, then to the PBX, if you wait too long the login to the PBX fails (CS1000 seems fine). I carefully type in the login and password, it responds with something starting with TTY, but there shouldn't have been any failed logins, and the window of time after the system boots can only be about a minute. How can I check the FLTH and change the TTY?

 

[NortelGuy1979]

CS1000" and "PBX" are the same thing - are you referring to a co-res CS1000E? Where the first thing you see is the Linux base, and then you use the "cslogin" command to get to the PBX overlays?

In either case, there's no "timer" for either of them. The Linux shell is always available; so is the overlay shell. Here's an example:

login as: admin

Avaya Inc. Linux Base 7.50
The software and data stored on this system are the property of,
or licensed to, Avaya Inc. and are lawfully available only
to authorized users for approved purposes. Unauthorized access
to any software or data on this system is strictly prohibited and
punishable under appropriate laws. If you are not an authorized
user then do not try to login. This system may be monitored for
operational purposes at any time.

admin@xxx.xxxxx.com's password:
Last login: Tue Jul 5 12:06:27 2011 from 10.49.8.28
[admin@xxxx ~]$
[admin@xxxx ~]$ cslogin

SEC054 A device has connected to, or disconnected from, a pseudo tty without authentica
ting

TTY 15 SCH MTC BUG 15:40
OVL111 IDLE 0
>
TTY 15 SCH MTC BUG 15:40
OVL111 IDLE 0
>loii admin
PASS?
.
TTY #15 LOGGED IN ADMIN 15:40 5/7/2011

>
The software and data stored on this system are the property of,
or licensed to, Avaya Inc. and are lawfully available only to
authorized users for approved purposes. Unauthorized access to
any software or data on this system is strictly prohibited and
punishable under appropriate laws. If you are not an authorized
user then logout immediately. This system may be monitored for
operational purposes at any time.

OVL000
>


Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[DV21]

Yes, I use the cslogin. But what would cause the login to the PBX to fail if you wait a few minutes? Or even if I login, administer it, then come back later then have to reboot again?

It never made any sense to me that a phone system had to be rebooted to administer, but that's what my predecessor told me, and seems to be the case with this system. I'd like to change it.

Thanks

 

[NortelGuy1979]

Please cut/paste your entire session on a failed attempt so we can see what's going on.

What type of CS1000 and release is this?

You do not have to reboot the system to log in to it. I don't know what your predecessor thought, but ... can you imagine, on a production phone system, having to reboot it every time you wanted to change a phone?

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[DV21]

Sorry the system isn't connected to a network, only managed by a dummy terminal. I had to do some phones upgrades which held things up.

I said the same thing about having to reboot when my predecessor told me about it, but now I think I know why-

I noticed after the last reboot/login that once I logged into the PBX it stated something about that I was allowed to login on an "emergency account", I'm guessing that's the issue. Can you let me know how to create a normal admin account?

Thanks

 

[NortelGuy1979]

You can log in and out with an emergency account all day; just means that the PBX software can't reach the UCM security domain, probably because you have no network set up. To use UCM you need to have it on a network; once you get in UCM you can set up regular accounts...

but again, this isn't going to cause any timeout on PBX overlay access. I have no idea what your predecessor did to make it do that; something is hosed on the software it sounds.

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[DV21]

For kicks I'd like to try to create a new account. Which load would I use? LD 17?

 

[NortelGuy1979]

You need to have UCM access; it needs to be on the network. EMERGENCY account means that it is a UCM account, and the PBX is joined to the UCM domain, but the PBX can't reach the UCM domain (likely because of your network, or lack of).

To create accounts, log into UCM webpage, go to Users, and create a new one with NetworkAdministrator permissions. However, the PBX won't be able to see it since it doesn't appear to be in communication with the UCM server.

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79