Cs1000 smile console call waiting not showing

[Mohamed]

Hi all,
I'm having an issue with smile 3 console application that whenever there is a second call for the console, the call waiting should be shown in call waiting thermometer indicator. But It is stopped showing the call waiting in smile 3 console. Any suggestions to troubleshoot this issue?

Prompt support highly appreciated guys

Thanks

 

[Mohamed]

Any reply guys?

 

[Firebird Scrambler]

I'm not sure of the actual solution, but I have attached all the Smile 3 installation documents that I have. I hope you find the answer in them as I haven't worked on the product for many years.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin