CS1000 PBX: Phones call themselves

[Rodrigo Garay]

Hello everyone,

I have a problem with my PBX Nortel/Avaya CS1000. Several times a day at different times, the phones start to dial themselves as if it were a programmed routine. All phones start calling like crazy themselves

Someone has happened to this?

Any ideas to correct it?

regards

 

[KCFLHRC]

It's the Russians

 

[RLSbutton]

It's Avaya, knocking on your door, trying to make you get rid of your CS1000.

Joseph Sus Jr. Nortel Emetrotel Consultant

http://www.joetheucxguy.com

 

[RLSbutton]

DO NOT TAKE me seriously, it's supposed to be a joke, not an insult to Avaya.

Joseph Sus Jr. Nortel Emetrotel Consultant

http://www.joetheucxguy.com

 

[GUIsareapassingfad]

Rodrigo,

When you say "dial themselves" do you mean the phones start ringing? or do you mean the phones start calling other phones?
If the phones start ringing it sounds like a wake up call was programmed.
If the phones start calling other phones it would be an issue with autodial. OR a testing routine that was programmed to repeat
I work for a hotel and will see a phone that calls the front desk at random. Its usually a stuck autodial key, or a hotline and the hang up hook is bad.
(We had to tell the houskeepers to stop putting furniture polish on the phones, even though it does make them look nice. It would build up and clog the keys!)
But its usually only one set at a time.
the more detail you can provide about the issue and your system, the more we can help you.

GUIs are a passing fad


Nortel Meridian1
Version 2511
Release 25
Issue 8

 

[AvayaHE]

What release and what type ?

 

[AvayaHE]

Monitor by overlay 80 if it happens

 

[phones1]

Aliens its always Aliens

Remember if it doesn't work hit it harder

Scott UK