CS1000 page port help

[Hyder1988]

Hello All,

I have just been given a Nortel Meridian CS1000 phone switch and really don't know anything about it. (switch manager left for a better job) I have lost all paging capabilites from the switch (page port). I will Apologies in advance, can anyone give me advice on how to proceed to fix this? Also I do not have any tech paperwork for reference. Does anyone have a good link that will help me to learn about this switch, or at least help me get started on learning on how to use it.

Thanks you very much...

 

[KCFLHRC]

The Page port will be connected to a universal trunk card. If you have a butt set you can check the output from that card and see if it works there. It will be programmed as either a Page Trunk if a single zone or probably a Wats Trunk if you are using some kind of zone page controller.

 

[KCFLHRC]

Are you familiar with logging into the PBX and doing any command line programming? If not it's going to be a long day for you. Sorry

 

[Hyder1988]

I found the TN and hooked up a buttset and not getting anything?? should I get a dial tone or anything?? Truly have no clue what I am doing?

Thanks agian for the help..

 

[KCFLHRC]

No dial tone. Have the butt set in monitor and have someone page and see if you hear anything.

 

[Hyder1988]

Nothing, not getting a thing...(call in monitor mode, line is getting nothing) I found the virtual page port in the element manager. I can see my page port, TN and route. Nothing was changed, and it looks right. Not really sure what to do from here... I have 3 zones my my paging is in zone 1 (not sure it that helps).

 

[KCFLHRC]

If you know the TN then I would stat that TN and see if it is idle, busy, or disabled.