cs1000 Loops down

[fidjit]

Our CS1000 is having issues. Our normal technician apparently no longer works for the company we pay support to. We performed a power cycle to bring up our loops since we were not able to call out or back in. Right now we don't have any phones working, I think these are down and I can't figure out how to bring them back up. Any help would be appreciated.
YPE XPE
XPEC

S0 S1 S2 S3 LOC DIS RGTP

01 012 012 012 012 YES 08
02 012 012 012 012 YES 08
03 004 004 004 004 \ YES 08

 

[KCFLHRC]

LD 32 to enable the loop and controller. However, if you are paying someone for maintenance I would get that company out there before they blame something on you

 

[fidjit]

Yes this did the trick, was having a hard time finding the command and what exactly to enter. We are back up and running. Root cause was a local telco issue.
.ENXP 03
TEST PASSED

OVL021 BKGD

SDL100 BUSY

OVL021 IDLE

SDL100 BUSY
XPEC HAS RECEIVED ENABLE MSG
PROCESSING TN...
CARD00
CARD01
CARD02
CARD03
CARD04
CARD15
OK

 

[KCFLHRC]

A local Telco issue caused your superloops to go down? Not likely

 

[Firebird Scrambler]

I agree with KCFLHRC. It's rare to see those errors. I'd print off the history file in LD 22

>ld 22
REQ PRT
TYPE AHST

You need to try and see what happened before the event.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[KCFLHRC]

Those are just download messages when he enabled the controller. What I don't understand is why a Telco issue affected his superloops. Anyway, sounds like he got it going.

 

[Wanebo]

If they power cycled the CS1K then the only things they will find in the history is what happened since it was powered back on.

But it really is unlikely the Telco caused your superloops to crash.