CS1000 Down - E002

[TelephoneSupport]

I am new to the telephone support arena.
I have a CS1000 unit at one of our locations.
The phones are entirely down.
The MGC indicates E002 error.
The CSRED has a red light.
The ANLG M/WLC has a red light.
What steps do I take to bring the phone service back up?

 

[PERRYPJ]

Call your Vendor

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[TelephoneSupport]

I was able to restore service.
No further assistance needed.

 

[ntima1]

pls print out the following:
ld 117
stat serv

 

[dulfo666]

TelephoneSupport Please could you update with how you resolved. This could help others in a similar situation.