wrathyimp2
MIS
Hi,
Our CS1000 is crashing daily at random times. When users use the IP Phone sets, they don't hear any tune, and the IP Phone set's LCD shows only date, after clicking any buttons, it shows "Server unreachable". So we just restart the PBX, and in 5 minutes it's back to normal.
I need to know what events it's logging, So what is the command to see the event logs are the restart, or during the event, if I can connect the terminal.
I have checked with Avaya support, and they raised their hands saying it's obsolete, and they don't have any hardware or part to support.
Don't know how to resolve it.
Our CS1000 is crashing daily at random times. When users use the IP Phone sets, they don't hear any tune, and the IP Phone set's LCD shows only date, after clicking any buttons, it shows "Server unreachable". So we just restart the PBX, and in 5 minutes it's back to normal.
I need to know what events it's logging, So what is the command to see the event logs are the restart, or during the event, if I can connect the terminal.
I have checked with Avaya support, and they raised their hands saying it's obsolete, and they don't have any hardware or part to support.
Don't know how to resolve it.