Crystal Viewer Won't Print

[DocFKNx]

I've found that one of the more frustrating aspects of Crystal 8, 8.5, 9 is a clear cut understanding of what DLLs need to be distributed for runtime. I currently have an installation that now will not print from the viewer. You can hit the print button, select a page range, and hit OK but nothing happens. I'm using the OCX version of the viewer and currently distributing these DLLs:

Sscsdk80.dll version 2.3.4.1
Pg32conv.dll version 1.0.0.1
Crpe32.dll version 8.5.217
P2sodbc.dll version 8.5.0.72
Craxdrt.dll version 8.5.217
Crviewer.dll version 8.5.217

The last 2 I'm registering on the workstation via regsvr32.exe.

I don't understand why they have to make this so complicated. Just gimme a HUGE DLL that has FULL functionality of EVERY feature.

Any ideas on why my workstations can't print?

Thanks!

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[IdoMillet]

Welcome to the joys of packaging & deploying applications... ;-)

You should have a close look at the online help on runtime deployment requirements (that file comes with the Developer version of Crystal).

Cheers,
- Ido CUT, Visual CUT, and DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[DocFKNx]

That DLL list is the product of my researching the runtime.hlp files (Crystal 8.5), runtime.chm files (Crystal 9) and email tech support from Crystal itself. I was hoping someone here might have a 'working' list at this point ; ).

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[IdoMillet]

Are you using custom code in the Print button event of the CRViewer?

Cheers,
- Ido CUT, Visual CUT, and DataLink Viewer:
view, e-mail, export, burst, distribute, and schedule Crystal Reports.

http://www.MilletSoftware.com

 

[DocFKNx]

Nope purely stock viewer configuration.

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[JFritzler]

DocFKNx, did you ever find a solution to this problem? I am having the same trouble on 3 of our 100 users. They can see the report but when they click the built-in stock Print Button it does nothing.

Thanks

 

[DocFKNx]

No I haven't found a fix to this yet. I've tried pretty much everything including reinstalling the entire runtime distribution. It's baffling.

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