Crystal Smart Viewer for Active X

[durug]

Hi!

I'm having a PC with Win 2000 Professional and IE 5.0.
When I'm trying to access a report through IE from one of our intranet servers the ActiveX Dialog Box appears prompting me to install "Crystal Smart Viewer for Active X".
When I click O.K. for download, it says required is IE 4.0
or DCOM for Win 95. On the intranet server CR8.0 is installed and from all the others machines the viewing of the report is working fine.

What is going on?

THanks,
Durug

 

[phillyon]

I have always had problems with CR 8.0 and IE 5.0 with the Smart Viewer. Are the other machines that work fine IE 5.0 also? If the other machines are IE 5.5 or newer then you could upgrade the IE 5.0 machine and hopefully solve your problem.

Phil.