Crystal Reports Server Errors

[bv0719]

Hi..

My reports in Crystal Server are not displaying. Receiving the error:

Unable to retrieve Object.
External component has thrown an exception

Anyone seen this error and know a resolution. Historical reports can be accessed. Cannot schedule any reports without receiving this error.

Any thoughts?

Thanks,
BV

 

[MJRBIM]

Is your INPUT File Repository Server (FRS) on a local drive or a network drive..?

Sounds like your INPUT FRS is unavailable.

The INPUT FRS contains your Report Objects.

The OUTPUT FRS contains your Report Instances (History).

 

[bv0719]

MJRBIM...

Well, my reports reside on the Win 2K3 server. I've tried to run the reports from the server and from a workstation. No luck.

I have CRXI and CR2008. Reports were saved to the server using CRXI.

not sure what else to look at.

BV

 

[MJRBIM]

Can you access the CMC for your Crystal Server...?

Is the INPUT Server running/enabled/active..?

Is the patch for the INPUT Server valid...?

 

[bv0719]

I can access the CMC. The input server is running.

"Patch for input server valid"? Not sure what you mean.

BV

 

[bv0719]

Duh... I figured out the problem. Wasn't changing the reoprt format to Adobe. The report was set to Crystal Report.

All set.

Thanks,
BV

 

[cristianivanoff]

Hello,
I have the same problem. The input server is running. Don't know where to look. Any suggestions? Any or all suggestions are appreciated.

Br
Cristian

 

[bv0719]

Cristian,

Did you check the report "format" option. I was scheduling the reports but the default was set to Rystal Report. Changing the format to Adobe or Excel fixed the problem.

BV