Good morning,
I have a peculiar problem with a report that I have recently written. The report interrogates remedy data and uses two tables. It displays data from both tables and selection criteria is simply:
1. Startdate is in the period last 7 days.
2. Group name is like "RR*DBA*"
This report runs perfectly fine from crystal reports on my machine, but when I upload it to crystal enterprise (v9) and test it, the report stays in the running state for a very long time before failing with the error 'Unknown query engine error'. I have tried creating a fresh report, but this has made no difference.
The report uses two ODBC connections, one for each table. I have created reports like this before without any problems, so I'm at a loss as to why this one doesn't work.
Any help would be greatly appreciated.
Thanks.
Aftab.
I have a peculiar problem with a report that I have recently written. The report interrogates remedy data and uses two tables. It displays data from both tables and selection criteria is simply:
1. Startdate is in the period last 7 days.
2. Group name is like "RR*DBA*"
This report runs perfectly fine from crystal reports on my machine, but when I upload it to crystal enterprise (v9) and test it, the report stays in the running state for a very long time before failing with the error 'Unknown query engine error'. I have tried creating a fresh report, but this has made no difference.
The report uses two ODBC connections, one for each table. I have created reports like this before without any problems, so I'm at a loss as to why this one doesn't work.
Any help would be greatly appreciated.
Thanks.
Aftab.