Cross Tab Fatal error when no rows are returned

[rdharmar]

I have a cross tab report (Crystal Enterprise 10 ) built on a business view. When no rows are returned CRW32.exe generates an error and crashes.

Things I've done so far:

1. On the cross tab expert - checked "suppress empty rows" check box.

2. created a normal report using the same business view and it work when no data is returned.


The Cross Tab report crashes only when no data is being returned.

Thanks

 

[synapsevampire]

Have you applied the service pack?

http://support.businessobjects.com/fix/hot/si75/default.asp

-k

 

[rdharmar]

I installed Crystal reports Service Pack 1 but this did not help. My Crystal Reports Product version reads - 10.0.5.628. Do you know a specific hot fix for this issue. Thanks in advance.

 

[synapsevampire]

The only thing I can think of to try is the File->Options->Reporting->Suppress Printing if No Records Selected (this is in CR 9, assumed in CR 10).

Sounds buggy...

-k