Hello,
I hope you can help, with a small problem I have.
I am trying to set up a Direct Email from a Service activity we have created, basically to tell the customer when the resource will be them. The email template shows the following which is fine:
Dear {!Service Activity:Regarding;}
Please be advised that {!Service Activity:Subject;} has been scheduled for installation on {!Service Activity:Scheduled Start;} This is a confirmed appointment.
This is perfect for what we want but when the email is sent. We see the following:
Dear A
Please be advised that See Attached Snagging List has been scheduled for installation on 27/03/2007 9:00 AM (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London This is a confirmed appointment
The majority of this is fine but we do not want to see the Greenwich Mean Time section with the countries listed, is there a manner that i can get rid of them as it looks pretty silly when going out to the customer.
I really hope you can help as this is really bugging me.
Regards,
Matt
I hope you can help, with a small problem I have.
I am trying to set up a Direct Email from a Service activity we have created, basically to tell the customer when the resource will be them. The email template shows the following which is fine:
Dear {!Service Activity:Regarding;}
Please be advised that {!Service Activity:Subject;} has been scheduled for installation on {!Service Activity:Scheduled Start;} This is a confirmed appointment.
This is perfect for what we want but when the email is sent. We see the following:
Dear A
Please be advised that See Attached Snagging List has been scheduled for installation on 27/03/2007 9:00 AM (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London This is a confirmed appointment
The majority of this is fine but we do not want to see the Greenwich Mean Time section with the countries listed, is there a manner that i can get rid of them as it looks pretty silly when going out to the customer.
I really hope you can help as this is really bugging me.
Regards,
Matt