I have a credit card machine that has been in place and working for at least 3 years. A few weeks ago the client started having problems with the machine and called for a replacement. The replacement had problems and they got another replacement and finally we are here 2 weeks later and I am being called in to investigate because they are blaming the line now. This is on an analog station port on my option 61. First thing I notice when I start to troubleshoot is that I can call both authorization numbers using my test set on the line. Double checked to make sure the credit card machine was set to dial "9" for outbound calls. They played with baud rate settings and it is currently set at 1200. I attempted to insert a comma after the 9 also inserted a comma after each digit to pace the dialing (1,8,7,7,ect). I put my test set on the line to monitor while the machine is dialing and it gets reorder after dialing only half the number. Like there is a problem with the DTMF being sent from the cc machine. Interesting thing is I can dial the auth number from my test set and run a credit card and it will actually authorize. The only thing I can do to fix this problem so far is make the machine dial pulse and change cls to dip. Anyone have any suggestions? Thanks!...Brad
Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College
Bradley A. Fuller
Manager, Network Infrastructure
Kellogg Community College