Creating Line Pools and accessing them

[adrianrodriguez]

Hi,

On Norstar, how do you create line pools? How are lines assigned to them?

Can a user have access to multiple pools?
If you have two "companies" using the same phome system, can you get both companies to ring to the same telephone set? IF so, how can the user know which "company" is ringing?

Thanks,

Adrian

 

[bkrike]

Yes, users can have access to multiple pools.

Both companies could ring on the same set. The lines would be differentiated either by looking at the phone while it is ringing or possibly a different ring tone depending on your software.

As for programming line access and pools, I recommend you call a vendor to set it up. They will be able to ask you how you want the system to work, and give you options as to how it can work. It all depends on your system version, line type, and voice mail.

 

[kmw40]

Need to program in both LINES and TERMINALS AND SETS
Under LINES
SHOW Line:EX: 001
SHOW trunk line data
Press NEXT until it says LINE TYPE: press CHANGE to POOL A
then go to
TERMINALS AND SETS
SHOW ext number EX: 221
SHOW line access
pres NEXT til it says LINEPOOL ACCESS
SHOW line pool access
Press NEXT until it say LINE POOL A press CHANGE to YES.