protocol167
MIS
Hello, I want to see if it will be simple to create a schedule in an Option 11c to auto forward or manually forward the switch board console to one of our West coast office due to early closing because of weather or disaster. At times the East coast will get hit with snow and we would close the office early. The receptionist will then put the console into night bell. The boss wants to be able to auto forward the it so that the West coast receptionist so that she can pickup the call and transfer any calls to the appropriate person. We also use tie lines between all offices along with five digit dialing.
Any thoughts on how I would go about to create a schedule that I can easily change at will by just changing the date and time on when to forward the calls to the West coast when there is a storm? By doing this would it cause any corruption in the switch or at times not work correctly?
Any suggestions and thought is greatly appreciated.
Any thoughts on how I would go about to create a schedule that I can easily change at will by just changing the date and time on when to forward the calls to the West coast when there is a storm? By doing this would it cause any corruption in the switch or at times not work correctly?
Any suggestions and thought is greatly appreciated.