Ok, now you've got me questioning our method. Does the following description make sense?
The main page returns the full search results, which is many various sales leads. If they contact a lead and decide that they want to be a client, then they want to put this contact into ACT. We didn't want to export the whole report because it would include a lot of unwanted records. The only way my partner knew (I know nothing about CR) to get just a single record that's always uniform for exporting was to put it in a subreport. The whole report goes like this:
Company name (Grouped)
company details, address, phone, contact, type of business (this is the subeport)
When you double-click on the subreport, it takes you to a window that has just the single company details, which is always the same to export. Then we can create a .map file that tells ACT what information goes where. Of course when we were testing this, it was always within CR, not on the web so we didn't find out until late yesterday that we couldn't export the subreport information from the web.
I attempted the knowledge base article solution (detailed in previous post) but it says to check out the document on url commands to pass the parameters to the subreport, which will now be its own main report. Unfortunately, the document is not helpful at all. I need it to pass the ID and then figure out how to make the report request the ID instead of the previous parameters (zip code, area code, sales) from the main report since that's what it was linked to. It seems like it would be easier to make a whole new report that just looks for ID, yes?
Jessica Hill