Ok - I thought this was going to be easy. I have a user who has created an email she sent to 'bout 15 people. She would like to save this email/template to use again in the future, BUT she doesn't want to keep it in the sent items folder.<br><br>Well, if she copies the email from the sent items folder into another folder its fine; UNTIL, the original (still in the sent items folder) is deleted. Then, everything is deleted [[trash & all]]. Even if she selects the "my mailbox" only, it's gone for good.<br><br>Please provide some assitance! How can an email message be saved to use again & again? <br><br>Thanks ~