Using IP office Select Manager for Server edition (9.1.9)
Basically, the customer needs to be able to transfer calls to a cell phone number on weekends. They will be changing the number that will be getting the calls weekly, so we're trying to simplify the process for her.
I setup a transfer button off option 1 on the Auto Attendant in VM Pro.
I setup a virtual extension in manager to send that transfer to.
Now, our plan was to set a button on another extension so the customer can just press that button then dial the 10 digit number that the virtual extension will forward to.
Does anyone have instructions on how to do this? Is there a short code I can put in the virtual extension?
Thanks for any help anyone can provide!
Basically, the customer needs to be able to transfer calls to a cell phone number on weekends. They will be changing the number that will be getting the calls weekly, so we're trying to simplify the process for her.
I setup a transfer button off option 1 on the Auto Attendant in VM Pro.
I setup a virtual extension in manager to send that transfer to.
Now, our plan was to set a button on another extension so the customer can just press that button then dial the 10 digit number that the virtual extension will forward to.
Does anyone have instructions on how to do this? Is there a short code I can put in the virtual extension?
Thanks for any help anyone can provide!