Hello!
I'd like to create an auto attendant (call tree). I have a spare DID that is not being used and what I want is to creat a call tree for guests but I need to know the steps to make the call tree.
Here is what I'd like to see if I can accomplish:
Guest calls XXX-XXX-2646
(Greeting Plays)
Option 1, connect to guest room dial by number (4 digits)
Option 2, connect to admin ext. dial by name/number (4 digits)
Option 3, Express Messaging
Option 4, Meridian Mail login
Option 5, Reservations
Option 6, Group Reservationa/Meeting Rooms
Option 7, Hotel Directions
0, or no digits entered Reaches an Attendant
When a someone enters an ext, I'd like it to say "One moment please", instead of dead air followed by ringback.
Can anyone help me build this?
Thanks!
Michael MacCallum
Operations Manager
Marriott International 57/181.41
One Marriott Drive
Washington, DC 20058
I'd like to create an auto attendant (call tree). I have a spare DID that is not being used and what I want is to creat a call tree for guests but I need to know the steps to make the call tree.
Here is what I'd like to see if I can accomplish:
Guest calls XXX-XXX-2646
(Greeting Plays)
Option 1, connect to guest room dial by number (4 digits)
Option 2, connect to admin ext. dial by name/number (4 digits)
Option 3, Express Messaging
Option 4, Meridian Mail login
Option 5, Reservations
Option 6, Group Reservationa/Meeting Rooms
Option 7, Hotel Directions
0, or no digits entered Reaches an Attendant
When a someone enters an ext, I'd like it to say "One moment please", instead of dead air followed by ringback.
Can anyone help me build this?
Thanks!
Michael MacCallum
Operations Manager
Marriott International 57/181.41
One Marriott Drive
Washington, DC 20058