Crashing on Right Mouse click

[nevets2001uk]

One of our users with a Windows 2000 workstation is having problems with regular crashing of the OS during standard tasks (i.e. typing in MS Word).

While working on the PC I noticed a link between the crashes and right clicking. Once I right clicked on an icon to rename it which caused the PC to hang with the hour glass spinning and I had to reboot.

The second time was when I right clicked a Start Menu icon to delete it which caused the start menu area of the screen to remain inactive. I could however shift Windows behind the blank area.

I was just wondering if anyone could think of what might be the root cuase of this. I've tried SP4 but it hasn't changed anything.

All ideas welcomed!

Cheers

Steve Gordon

http://www.celebrity-hunt.co.uk

 

[1101001100110101]

Have you tried runing SFC.exe /scannow from the run box or command prompt? It could be a corupted system file.

 

[Eddiefdz]

I say you check your system for file errors, and viruses.

Eddie Fernandez
CCNA, Network+, A+, MCP

 

[Sabio]

Try a different mouse. I have seen faulty mice take down systems before.

 

[nevets2001uk]

Thanks for all those suggestions. I'll give them all a try and see whether any of them cure the problem.

Cheers

Steve Gordon

http://www.celebrity-hunt.co.uk