crash doing seagate backup

[caugst]

our nt server always crashes with a blue-screen which shows a memory-scan screen, when we do a backup of our RAID controlled hard-drives. i checked all the termination of the internal and external SCSI. i did a backup try with NT's<br>
standard backup program; same result.<br>
i really need some help please

 

[browell]

Is your tape attached to the raid controller?<br>
Brent

 

[caugst]

No it's attached to the internal scsi.<br>
Chris

 

[BillLong]

What version of BEWNT are your running, and which Service Pack is loaded on your (I assume) NT 4.0 Server? Is the tape drive supported by BEWNT? Did you load the Seagate/Veritas driver for the drive?

 

[jhupe]

Give some more specifics on your hardware and Platform. I may have the answer if I know what you have. Is it on a card or is it software controlled, and what company is it? Things like that basically a system profile.

 

[Zelandakh]

I have had this last night and the night before on one of my data (member) servers. BE 6 (much better front end than 7 methinks). Server is PII 400 160Mb with 2 x 1 Gb NT Server partition. While backing up the server partition, it has died the last couple of nights.<br>
Is there a way to search the catalogue by date to check what was the last file backed up?<br>
<br>
Doing this may help caugst. Everything has been working without a problem for months.

 

[jhupe]

Go into NT and look for the log file. It should be &lt;system root&gt; memory.dmp. This is a excellent place to start for the Blue screen problems.

 

[apeal]

Is this a Compaq server? Is this NT SP4 perchance?<br>
If Compaq - get the correct tape device driver for your system, preferrably from the Compaq site or from the Seagate site. Load that.<br>
If Compaq - get the latest NT SSDs and patch the server completely.<br>
Seagate fixed a slow memory leak in NT with Seagate Backup Exec 7.3

 

[Zelandakh]

I cured my problem - someone stuck a few hundred Mac files on the server with Mac file names.<br>
<br>
Deleted them and the crashes stopped.

 

[Guest_imported]

I am manager of a programming unit. We outsource our systems vendor support. When outsourced vendor installed and tried to run Backup Exec on one of my high end NT4.0 workstations, SP5, the backup hung, and technician assumed operating system was locked up when it did not respond to control>alt>delete to bring up task master. So he pushed button and turned off. When machine would not reboot, he said it was just coincidental. He says system has a bad hard drive. Just coincidental? Are there known issues with this type of problem? Any suggestions on resolution before he moves on to another high end workstation to do the same thing, please? Same company has been unable to resolve our Backup exec issues on a couple of my Novell servers, but they haven't blown anything out of the water until now. I would appreciate any suggestions. Thanks. kz