Can you describe the server environment a little further. This is a Windows 2003 Server? And the browser is IE 7? And you've installed XI's Java InfoView with the defaults - Tomcat on port 8080?
You are connecting to something like:
Correct?
Could it be your IE settings on security are too high? Have you tried going in to TOOLS|INTERNET OPTIONS|SECURITY and setting the local intranet to a medium-low level and also in the connections tab when you go to lan settings is "Proxy Server" enabled? If yes, try disabling that.
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Software Forces
.rpt Inspector - Document, Analyze, Modify, Standardize, Change Data source and/or Database -- on Multiple Crystal Reports objects (i.e. formulas, parameters, database, text, etc.) and properties (definitions, default values, driver / locations / fields, fonts / colors, etc.) and enterprise meta data (i.e. schedules, formats, destinations, instances, etc.) at the same time.
Add-ons, Tools, Utilities for Business Objects / Crystal Enterprise, and Crystal Reports: .rpt Inspector, SPL (Smart Pick Lists), SmartObjects, SmartObjects Admin Desktop