CPND CS1000 RLS 4

[nortelrob]

I have an issue where system wide the users are not getting CPND to there sets on incoming calls unless the answer the phone and place the call on hold...Anyone have any idea??

 

[allenmac]

Is this happening on every type of call (Station to Station, Trunk to Station)?

Can you post your D-Channel config, Route Config, and the TNB of one of your phones?

 

[nortelrob]

Its swystem wide and on external calls only.

 

[allenmac]

Look at your D-Channel config.

at the RCAP prompt, you should have NDS or ND2 depending on which d-channel protocol you are getting from the provider.

 

[rain78]

Did this just start happening? do you have CLS TDD programmed on all sets?

 

[nortelrob]

I believe its been going on for sometime...Yes TDD is on all the sets the RCAP is COLP

 

[rain78]

Can you post a print out of your DCH and a set please thanks

 

[allenmac]

You need to add either NDS or ND2 to the RCAP prompt of the d-channel configuration.

If you are using NI-2 then NDS should work, if not use ND2.

 

[nortelrob]

ADAN DCH 6
CTYP TMDI N 026 0 00 03
TYPE 3904
CDEN 8D
CUST 0
FDN 3091
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 10
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTA FND HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
HUNT 3091
LHK 1
PLEV 02
CSDN
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 3035 0 MARP
CPND
NAME LISA MEYERHOFF
XPLN 27
DISPLAY_FMT FIRST,LAST
01 ADL 24
02 ADL 24
03 ADL 24
04 SCC 0088
05 ADL 24
06 ADL 24
07 ADL 24
08 ADL 24
09 ADL 24
10 ADL 24
11 ADL 24
12
13
14
15
16 MWK 3091
17 TRN
18 AO6
19 CFW 16 67315005
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 14 JAN 2011

CARD 02
PORT 1
DES sbc
USR PRI
DCHL 2
OTBF 64
PARM RS232 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE ATT
SIDE USR
CNEG 1
RLS ID 1
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO

 

[rain78]

I have to agree with allenmac you should have ND2 in RCAP.