cp150 troubleshooting

[armandel]

Please can you heplme whit c C150 ver 1.5, the CP was working correctly, i wanted to change the aa line and the CP didn´t respond, i restard by hardware but the CP didn´t come Up. Can any one tellme some thing about this.

 

[senk1s]

if nothing else has changed ur software / bootloader is gone ...

try connecting a serial cable to the comport on the CP and open up procomm / hyper termnial and see where the bootup process stops.

 

[armandel]

I didn´t change any configuration,i got the information on serial port:


Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

Starting Access/2 and Voicemail
SysConfig file does not exist. Use default!!!
Opening DSP Msg logfile
DSP[0]: 1.50.35.A2 Jun 05, 2002
DSP[1]: 1.50.35.A2 Jun 05, 2002
DSP Abstraction Layer Binding to port 5001
DSP Abstraction Layer Accepting...



CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 192.168.110.10
LAN interface's subnet mask is 0xffffff00
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BE:40:44
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds


Automatic Update Mode Enabled!
To Change Update Mode to Manual, press any key within 10 seconds
Updating in Automatic Mode!

Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards...
Device found in Slot A:
Model: SanDisk SDCFB-192
Serial: 109307C2903E5308
Rev.: Vdi 1.24
Mounted 10.256
Loading 10.256/CallPilot.bin... Done.
Unmounting 10.256
Transferring control to the downloaded code

I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

Curr File Pool Path='7.0\access2\FILEPOOL\0\*.*'
Curr File Pool Path='7.1\access2\FILEPOOL\0\*.*'
OSA DBG: pSOS_ERR: ResumeTask - t_resume rc =15
TCM 1: Channel 0: UP
CH0 is opened.
TCM 2: Channel 2: DOWN
TCM 3: Channel 4: UP
CH4 is opened.
TCM 4: Channel 6: UP
CH6 is opened.
DCHCNTRL - DCH0 Reader created
DCHCNTRL - DCH1 Reader created
DCHCNTRL - DCH2 Reader created
DCHCNTRL - DCH3 Reader created
6arser sync'ed up
DCHCNTRL - Number of D-channels trying :4
4arser sync'ed up
0arser sync'ed up
dchMon: Initialized FumpSTM of Dchannel No : 1
dchMon: Initialized FumpSTM of Dchannel No : 3
dchMon: Initialized FumpSTM of Dchannel No : 4
DCHCNTRL - Active channel = 4 D Channel State = 255

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access
D-channel No. 1 is working
D-channel No. 3 is working
D-channel No. 4 is working
0:receive unknown msg c0
0arser sync'ed up
Got KSU Version from functerm: ----30CQE06H€
Access logging disabled
SYS: Access failed to start, system will restart after 120 seconds
SYS: To stop rebooting, enter stopreboot
***>>>TelInit telNumITInfoElemBytes 5

thaks

 

[senk1s]

access server is failing to load ...
which means u need a good software flash card ...

 

[armandel]

Can i get the information of this card to new one and the problem will solve.

Thanks.

 

[senk1s]

if u refering to restore the backup on the new flash card ...yes
or else u need to reprogram the CP

 

[armandel]

i refering to pass the information from the actual flash car to another card. or i have to download the software and bootloader.

 

[senk1s]

yes ... there is a verygood faq written by curlycord ...check that out for the procedure

 

[armandel]

thanks you are very kind, i´ll try to do

 

[curlycord]

You could try a couple things before going tru with the uprade, looks as if Port 2 has a problem. Check Maintenance to see if the KSU see's all 4 ports, check wiring to these ports and check the led lights on the CP to see what they do.

There is a software patch 1.50.36 as I see you have 1.50.35 also your boot loader is V1.5.19, the latest I believe is V1.5.21.

 

[westcoaster]

start with the basics, the station ports should be on the core ksu (ports 101-132). they should have twisted pair telephone wire from the telephone cross connect to a telephone jack and then modular telephone cord to the call pilot station ports. "shortcuts" such as twisted pair with modular ends crimped on or telephone cord cut and punched directly on the bix block cause problems. You have an mics 6.1 ksu so there should be no problem there...

 

[armandel]

thanks to all. i saw the leds and the inicialitation was ok until the last line in the file where the cp doesn´t up an reestard automatically again and again. the led number 7 that indicates that the cp is reday is off and after 120 sec. the restar begin again.that is a circle.

 

[curlycord]

Did you check the suggestions we gave and what were the results?
Do you have the CP on a network?

 

[armandel]

I don´t have the CP on a network, i downloaded the version 1.5.3.06 in software and bootloader but since that my pcmcia redar doesn´t work that i can´t did the change until now, i hoppe i do on monday.

thanks.