ramitchell
Technical User
I have finally been able to get the RCC installed and connected, updated with current info, skillsets assigned, wallboards running on 3 different pcs - all was good.
I then went to run my first report, "Answered Calls Report" but the year drop downs only go from 2003 to 2008. I opened other reports and the same thing - the only choices for the year drop downs are 2003- 2008.
suggestions?
I then went to run my first report, "Answered Calls Report" but the year drop downs only go from 2003 to 2008. I opened other reports and the same thing - the only choices for the year drop downs are 2003- 2008.
suggestions?