I have a 600R release 5.0. I am building the main AA and need to have a option for a prescription refill mailbox, where the patient calls in, and will be prompted to leave information. From what I have researched, voice forms is exactly what I need. Only problem is, I cannot find any information on how to implement it. This is what I found so far:
CallPilot Voice Forms
o
Allows for collection of specific information via the telephone
??
Callers are prompted to enter verbal responses to questions/prompts
??
Responses are recorded and compiled for retrieval/transcription
o
Used in various vertical markets but predominant in Healthcare for prescription refills and retrieving medical information from patients
o
CallPilot Manager web-interface for easy set-up of Voice Forms
o
TUI and/or My CallPilot web-interface for transcription.
CallPilot Voice Forms
o
Allows for collection of specific information via the telephone
??
Callers are prompted to enter verbal responses to questions/prompts
??
Responses are recorded and compiled for retrieval/transcription
o
Used in various vertical markets but predominant in Healthcare for prescription refills and retrieving medical information from patients
o
CallPilot Manager web-interface for easy set-up of Voice Forms
o
TUI and/or My CallPilot web-interface for transcription.