CP 4.0 no audio

[stokerel]

Hi guys!
I have a CS1k 5.0 system, fully patched and a CallPilot 4.0 also fully patched. My problem is that I get no sound from any CallPilot voice prompts. I tried everything, all default prompts, creating a custom application with custom voicepromts...nothing. Note that I'm using IP phones in my network which work fine, MIRAN also works fine.

When I dial CallPilot's voice CDN, I see on the phone screen that the call in answered by the right voiceport, the call duration is fine according to the recorded message length but I hear no audio output.

Does anyone have an idea of how to fix this?

Many thanks!

 

[DocVic]

In the Call manager Configuration menu, Reload your Languages CD to the system.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[stokerel]

I've tried that, with no success. In the mean time, I've discovered that the cause was a bad DSP card on the CallPilot... I've replaced it and now it works fine.

Thanks!