Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CP 4.0 no audio

Status
Not open for further replies.

stokerel

Technical User
Jan 11, 2007
26
GB
Hi guys!
I have a CS1k 5.0 system, fully patched and a CallPilot 4.0 also fully patched. My problem is that I get no sound from any CallPilot voice prompts. I tried everything, all default prompts, creating a custom application with custom voicepromts...nothing. Note that I'm using IP phones in my network which work fine, MIRAN also works fine.

When I dial CallPilot's voice CDN, I see on the phone screen that the call in answered by the right voiceport, the call duration is fine according to the recorded message length but I hear no audio output.

Does anyone have an idea of how to fix this?

Many thanks!
 
In the Call manager Configuration menu, Reload your Languages CD to the system.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!
 
I've tried that, with no success. In the mean time, I've discovered that the cause was a bad DSP card on the CallPilot... I've replaced it and now it works fine.

Thanks!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top