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CP 201i CLAN connected but not talking

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Dec 30, 2008
29
US
I have an option 81c with cp rls 4.0. User stopped being able to access mail via LAN. Clan shows connected, but I am unable to ping IP address. System has been working since 2006. Any ideas?
 
I had one do this to me and I had to flip the cables and use the ELAN on the CLAN and vise versa. No patches or any other solutions worked for me. I also ditched those crappy RJ45 couplers that Nortel supplied and made up a couple using cabling stuff.
 
After hiring another company to look at the situation, looks like the disk is corrupted and has to be reloaded
 
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