CP 150 Fails

StinkTech · Mar 4, 2010

All lights cycle. After awhile all 4 lights on the left are light up. No lights on the right. I have a new 8 volt powersupply. I've reseated the software card. I can ping the IP but cannot access the cp mgr. Even though the network light is not lite on the cp it still lights up the switch port. Cannot access it using F983 and there is no response if I call any of the ext it's connected to.

Below is a capture of the boot process from the serial port.

Any help would be greatly appreciated.

Thanks...

Password: I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 10.10.5.225
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networks is 10.10.5.2
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BE:3C:7B
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds

Automatic Update Mode Enabled!
To Change Update Mode to Manual, press any key within 10 seconds
Updating in Automatic Mode!

Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards...
Device found in Slot A:
Model: SanDisk SDCFB-192
Serial: 011518C2903G1225
Rev.: Vdi 1.24
Mounted 10.256
Loading 10.256/CallPilot.bin... Done.
Unmounting 10.256
Transferring control to the downloaded code

I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

Starting Access/2 and Voicemail
SysConfig file does not exist. Use default!!!
Opening DSP Msg logfile
DSP[0]: 1.50.35.A2 Jun 05, 2002
DSP[1]: 1.50.35.A2 Jun 05, 2002
DSP Abstraction Layer Binding to port 5001
DSP Abstraction Layer Accepting...
Language Debug: Reading '7.1\access2\runtime\alarm0.dat'.
Read language file '7.1\access2\runtime\alarm0.dat'.
Loaded 1 of 1 language file(s). Default language: 0 (hex).
Curr File Pool Path='7.0\access2\FILEPOOL\0\*.*'
Curr File Pool Path='7.1\access2\FILEPOOL\0\*.*'
OSA DBG: pSOS_ERR: ResumeTask - t_resume rc =15
TCM 1: Channel 0: UP
CH0 is opened.
TCM 2: Channel 2: UP
CH2 is opened.
TCM 3: Channel 4: UP
CH4 is opened.
TCM 4: Channel 6: UP
CH6 is opened.
DCHCNTRL - DCH0 Reader created
DCHCNTRL - DCH1 Reader created
DCHCNTRL - DCH2 Reader created
DCHCNTRL - DCH3 Reader created
DCHCNTRL - Number of D-channels trying :4
Access logging disabled
SYS: Access failed to start, system will restart after 120 seconds
SYS: To stop rebooting, enter stopreboot
0

arser sync'ed up
2

arser sync'ed up
4

arser sync'ed up
6

arser sync'ed up
dchMon: Initialized FumpSTM of Dchannel No : 1
dchMon: Initialized FumpSTM of Dchannel No : 2
dchMon: Initialized FumpSTM of Dchannel No : 3
dchMon: Initialized FumpSTM of Dchannel No : 4
DCHCNTRL - Active channel = 4 D Channel State = 255

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access
D-channel No. 4 is working
D-channel No. 3 is working
D-channel No. 1 is working
D-channel No. 2 is working
0:receive unknown msg c0
2:receive unknown msg 4
0

arser sync'ed up
2

arser sync'ed up
Got KSU Version from functerm: ----30BHG02Et
***>>>TelInit telNumITInfoElemBytes 4

******************
* *
* ! R E A D Y ! *
* _ *
******************
DCHCNTRL - ALERT: All TCMs are Out of Sync. Reset hardware if a new KSU is conne
cted.
DCHCNTRL - ALERT: System will restart after 120 seconds
DCHCNTRL - ALERT: To stop rebooting, enter stopreboot
2:receive unknown msg ff
4:receive unknown msg ff
6:receive unknown msg ff
0:receive unknown msg ff
2

arser sync'ed up
4

arser sync'ed up
6

arser sync'ed up
0

arser sync'ed up
I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

Starting Access/2 and Voicemail
SysConfig file does not exist. Use default!!!
Opening DSP Msg logfile
DSP[0]: 1.50.35.A2 Jun 05, 2002
DSP[1]: 1.50.35.A2 Jun 05, 2002
DSP Abstraction Layer Binding to port 5001
DSP Abstraction Layer Accepting...
Language Debug: Reading '7.1\access2\runtime\alarm0.dat'.
Read language file '7.1\access2\runtime\alarm0.dat'.
Loaded 1 of 1 language file(s). Default language: 0 (hex).
Curr File Pool Path='7.0\access2\FILEPOOL\0\*.*'
Curr File Pool Path='7.1\access2\FILEPOOL\0\*.*'
OSA DBG: pSOS_ERR: ResumeTask - t_resume rc =15
TCM 1: Channel 0: UP
CH0 is opened.
TCM 2: Channel 2: UP
CH2 is opened.
TCM 3: Channel 4: UP
CH4 is opened.
TCM 4: Channel 6: UP
CH6 is opened.
DCHCNTRL - DCH0 Reader created
0

arser sync'ed up
DCHCNTRL - DCH1 Reader created
2

arser sync'ed up
DCHCNTRL - DCH2 Reader created
4

arser sync'ed up
DCHCNTRL - DCH3 Reader created
6

arser sync'ed up
DCHCNTRL - Number of D-channels trying :4
Access logging disabled
SYS: Access failed to start, system will restart after 120 seconds
SYS: To stop rebooting, enter stopreboot
dchMon: Initialized FumpSTM of Dchannel No : 1
dchMon: Initialized FumpSTM of Dchannel No : 2
dchMon: Initialized FumpSTM of Dchannel No : 3
dchMon: Initialized FumpSTM of Dchannel No : 4
dchMon: Initialized FumpSTM of Dchannel No : 4

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access
D-channel No. 4 is working
D-channel No. 3 is working
D-channel No. 1 is working
D-channel No. 2 is working
4:receive unknown msg c0
0:receive unknown msg 2
2:receive unknown msg 4
4

arser out of sync
0

arser out of sync
2

arser out of sync
4

arser sync'ed up
0

arser sync'ed up
2

arser sync'ed up
Got KSU Version from functerm: ----30BHG02Et

gforce9 · Mar 4, 2010

First, what s/w level is the CP 150? The first few versions (1.5.32.01, for example) didn't play well with boot loader 5.19 and Nortel wrote 5.21. I believe that issue was cleared up by rls 2.10. Did you get 'READY' after the CP polled the Norstar for it's SP (Got KSU Version from functerm: ----30BHG02Et)every time?

StinkTech · Mar 5, 2010

gforce,

Don't know what version. I looked but all I can remember is the year on the sw card 2004. I've left the site. I will be back there in a couple weeks when the circuit gets put in. I hope to have a game plan by then.

Below is another capture from the serial port.

Thanks...

CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 10.10.5.225
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networks is 10.10.5.2
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BE:3C:7B
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds

Automatic Update Mode Enabled!
To Change Update Mode to Manual, press any key within 10 seconds
Updating in Automatic Mode!

Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards...
Device found in Slot A:
Model: SanDisk SDCFB-192
Serial: 011518C2903G1225
Rev.: Vdi 1.24
Mounted 10.256
Loading 10.256/CallPilot.bin... |/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/Done.
Unmounting 10.256
Transferring control to the downloaded code

I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Type "test" to stop auto boot

Starting Access/2 and Voicemail
SysConfig file does not exist. Use default!!!
Opening DSP Msg logfile
DSP[0]: 1.50.35.A2 Jun 05, 2002
DSP[1]: 1.50.35.A2 Jun 05, 2002
DSP Abstraction Layer Binding to port 5001
DSP Abstraction Layer Accepting...
Language Debug: Reading '7.1\access2\runtime\alarm0.dat'.
Read language file '7.1\access2\runtime\alarm0.dat'.
Loaded 1 of 1 language file(s). Default language: 0 (hex).
Curr File Pool Path='7.0\access2\FILEPOOL\0\*.*'
Curr File Pool Path='7.1\access2\FILEPOOL\0\*.*'
OSA DBG: pSOS_ERR: ResumeTask - t_resume rc =15
TCM 1: Channel 0: UP
CH0 is opened.
TCM 2: Channel 2: UP
CH2 is opened.
TCM 3: Channel 4: UP
CH4 is opened.
TCM 4: Channel 6: UP
CH6 is opened.
DCHCNTRL - DCH0 Reader created
DCHCNTRL - DCH1 Reader created
DCHCNTRL - DCH2 Reader created
DCHCNTRL - DCH3 Reader created
DCHCNTRL - Number of D-channels trying :4
Access logging disabled
SYS: Access failed to start, system will restart after 120 seconds
SYS: To stop rebooting, enter stopreboot
0

arser sync'ed up
2

arser sync'ed up
4

arser sync'ed up
6

arser sync'ed up
dchMon: Initialized FumpSTM of Dchannel No : 1
dchMon: Initialized FumpSTM of Dchannel No : 2
dchMon: Initialized FumpSTM of Dchannel No : 3
dchMon: Initialized FumpSTM of Dchannel No : 4
DCHCNTRL - Active channel = 4 D Channel State = 255

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access

dch: channel 4 Msg Len 99 Update Board to Access
D-channel No. 4 is working
D-channel No. 3 is working
D-channel No. 1 is working
D-channel No. 2 is working
0:receive unknown msg c0
2:receive unknown msg 4
0

arser sync'ed up
2

arser sync'ed up
Got KSU Version from functerm: ----30BHG02Et
***>>>TelInit telNumITInfoElemBytes 4

******************
* *
* ! R E A D Y ! *
* _ *
******************
DCHCNTRL - ALERT: All TCMs are Out of Sync. Reset hardware if a new KSU is connected.
DCHCNTRL - ALERT: System will restart after 120 seconds
DCHCNTRL - ALERT: To stop rebooting, enter stopreboot
2:receive unknown msg ff
4:receive unknown msg ff
6:receive unknown msg ff
0:receive unknown msg ff
2

arser sync'ed up
4

arser sync'ed up
6

arser sync'ed up
0

arser sync'ed up
I-Cache ON, D-Cache ON
Downloaded OS and application executing from RAM
Memory Test Completed Successfully
Starting root(RAM)
Initializing D-channel driver
Initialized for 8 channels
Disk volume 3.0.0, initialized...
Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8
Card services Init complete found 2 sockets.
Done.
Initializing PCMCIA ATA Disk Drives ...SanDisk SDP 5/3 0.6
AtaInit: completed
Done.
Detecting ATA Cards... Card(s) detected
Verifying 7.0
PPP: Using hardcoded ip address 192.168.0.2
PPP: Username is CallPilot
PPP: Password is administrator
PPP: Adding PPP NI...

Standard output device initialized...
7.1\safe not found
Pseudo device initialized...
TFTP device initialized...

Login:

Sam173 · Mar 5, 2010

you may have to rest the feature codes, F903

pccal · Mar 5, 2010

Sam173 the feature 903 is for Startalk Flash not Call Pilot

curlycord · Mar 5, 2010

Yes looks like older software with that bootloader version, latest is loader .22 I think and comes with software level 3.1

Looks to be like it keeps trying to boot up over and over again, caused by netwok IP change, not seeing the KSU or corruption.

-Is it on the network? were there changes made to the network?
Try unplugging the patch cable to network and see what happens.

-Just for CICS try another PS too.

-Try if can load the orignal bootloader using first slot, see my FAQ's, I thinks its still on Nortel site.

-Try another software as that one maybe pooched

-Make sure software is in firm (re-seat it) and to the farthest back slot out of the 2.

Outta ammo on this one.

Suggest to upgrade to 3.1 when/if fixed.

=----(((((((((()----=
curlycord

http://www.curlycord.com

StinkTech · Mar 8, 2010

Curlycord,

Even though your site is under construction I still enjoyed it.

It was on a different network prior. I plan on taking a new Powersupply up in a couple weeks. I'll see what happens. Thanks for the input. BTW: Where are your FAQS?

Thanks,
StinkTech

curlycord · Mar 8, 2010

LOL I just added that pic.

FAQ's button is at top of any post just under your subject line.
Look for the purple field:
Norstar Call Pilot 100/150
half way down the page

Not sure the issue but the CP wont boot if on the wrong network, IP addy needs changing.
You can change it during the boot up sequence to what ever the new IT dept gives you.

=----(((((((((()----=
curlycord

http://www.curlycord.com

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CP 150 Fails

StinkTech

Programmer

gforce9

Vendor

StinkTech

Programmer

Sam173

Technical User

pccal

Technical User

curlycord

Programmer

StinkTech

Programmer

curlycord

Programmer

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