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covering 12 different lines

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Schlickieboy

Technical User
Feb 5, 2008
44
US
I need to have 12 800 numbers..each with VM to cover to one Phone. All Numbers have to go to different VM. What is the best and easiest way to accomplish this.
 
It doesn't sound like you want these actually answered by a person but more of a greeting. If this is the case. set up 12 x-ported numbers and assign them in you Audix.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594


 

Sounds like you want to send all 12 numbers to 1 phone, ring and if not answered route to their own voicemail.

To do this you could set up 12 x ported extensions, the extensions would be the DNIS of the toll free number.

Create a coverage path that routes point 1 to the extension you want to ring and have answered, then point 2 to be voicemail and assign it to all of the x ported stations.

If the extension in point 1 doesn't answer after ringing it will route to voicemail for the individual number.

- Stinney

Quoting only proves you know how to cut and paste.
 
12 toll frees 12 VMs each is a different company and has to be answered so, along with the VM. Is there Vec routing? MM routing? Anything to simplify the call process and also Identify the caller. I have a feeling I will go with routing to skills with wispers. Then route to VM. Any better way I am open.
 
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