Coverage path to vdn (name display)

[Wolfdzn]

Vdn 7001 rings physical station 7002 no answer goes to cov path 1 and send to vdn 7003 (point 1) but call still displays vdn 7001 on answered agent

Is there a way to display vdn 7003 instead?

Vdn override is set to yes on both vdn, I have a feeling that it is working as designed, override doesn't work from cov path, but wanted to have someone'sexpert advise.

 

[Sean655]

I believe VDN override has to be no on the second VDN. I dealt with something similar years ago and it was kind of reverse methodology if I recall so if setting VDN 1 to yes and VDN 2 to no does not work flip them around and see what happens.