Coverage Path To a Message

[woodywoodruff3]

Is there away to when someone calls a phone it goes a Coverage Path. The first step is a Message for our users then after it plays the messaged it forwards to a phone where someone can pick it up.

I dont want to use Vectoring if i dont need to.

This is how i want it to go if this will help

Call Comes In at ext. 1000-----Plays Message Annoucement----Forwards to another ext. 2000(actual phone on a Shelf)----Users will Have Call Pickup buttons for that number, I will have a bridge apperance to pick up when we hear it ring---- Forwards to Another message to say you are getting trasferred to Voicemail after 5 rings----- Then goes to Voicemail.

Those are the steps that we would like. If i need to use Vectoring then i guess i will do it.

 

[sjforcum]

While you MAY be able to mish-mash something together, vectoring really is the way to go for this...

 

[telm59]

If you have voicemail, you could sent 1000 to coverage vm
on all call, and the 1000 mb would be a greet and transfer
sending the caller to the destination.