I have made a coverage path having three (5xxx,4xxx,3xxx) extension and fourth is a VDN having announcement. In the related vector i have routed calls to extension 5xxx after announcement. The call hit5xxx first then 4xxx and then 3xxx and then announcement. This setup is working ok accept after announcement the calls stays ringing on 5xxx and never forward to next extension. I also made a coverage path an it is defined in 5xxx extension. But calls never forward.
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Coverage path question
- Thread starter msk69
- Start date
DAVIDPAYNE
IS-IT--Management
You need to run a trace on the call. From what you have stated, it going to ring at 5xxx, because that were the vector drops the call.
Post the vector, and a call trace.
Post the vector, and a call trace.
- Thread starter
- #3
RedTech443
MIS
I think in the vector there is a option on one of the lines to forward with coverage or send with coverage or something to the affect. you would need to set it to "Y".
Code:
01 route-to number 1234 cov y if unconditionally- Status
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