Can I add an X port extension to a coverage answer group?
I am setting up a group of 4 users, 3 users have an extension on the system and 1 does not.
The 1 without I setup an X port extension (say 1234) and forwarded it to their cell.
When I call the extension (1234) it routes to their cell
I created another X port station (say 9876)and pointed to my new coverage answer group which right now only has the 1 X port user. I call 9876 and the call does not route to the user (1234).
If I replace user 1234 in the coverage answer gr with a user who has a phone and call 9876 the call routes properly
I am setting up a group of 4 users, 3 users have an extension on the system and 1 does not.
The 1 without I setup an X port extension (say 1234) and forwarded it to their cell.
When I call the extension (1234) it routes to their cell
I created another X port station (say 9876)and pointed to my new coverage answer group which right now only has the 1 X port user. I call 9876 and the call does not route to the user (1234).
If I replace user 1234 in the coverage answer gr with a user who has a phone and call 9876 the call routes properly