couldn't start callmanager services

[kserieys]

thread851-1247837

I'm installing a test platform in my company for Cisco IP phone services
application implementation and I have an issue with CCM 4.2(1) on Cisco MCS 7800 Server.
I tried to reinstall CCM but I can't uninstall the previous version.

Symptoms:
1. When I attempt to launch the CallManager administration
On "main.asp" page this following text appears :
"Cisco Unified CallManager CDBLException Dump : [Object creation failed] Administration"

2. When I want to list the phones I get this error:
"Error
The following error occured while trying to retrieve the information for the requested phone
An unknown or unidentifiable error occured during processing"

3. Same error with the Cisco service configuration interface

=> Cisco callmanager doesn't communicate anymore with SQL database!

Possible Cause:
I executed the "cdbltClient.msi" (application proxy) package in Cisco/bin and an error appeared :
"Error registering COM+ Application. Contact your support personnel for more information"

So have you got some idea? at least how to reinstall CCM?
Thanks in advance,

 

[whykap]

The 4.2 install is straight forward and really simple. Just a matter of spinning a few DVD's. I never had an issue like that with installing it.
If I were you instead of spending hours trying to fix it I would reinstall from scratch. Including the OS which would wipe out everything.
The base 4.2 install including the OS should not take more that 2 or so hours on a new server (possibly less).

Make sure you are not using corrupt DVD's.

 

[kserieys]

Thanks for your advice,
I've already done a new install with no problem.