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Could Not Shadow Data on backup 2

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CTCINY

CTCINY

Programmer
Feb 25, 2005
664
US
Hello all. I am having an issue backing up a BCM 50 R6.0. When I backup to the BCM directly, I have no issues. However, when I try to backup to my PC, I get an error Could Not Shadow Data. When I check the alarm logs, I see the following Alarm ID 12021 Backup and Restore - Internal error. Could not shadow data. Obviously, this means that it couldn't create the backup but does anyone have any idea on why or what would be causing this error?

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If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin
 
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You hard drive could also be dying.

Try an FTP method.

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The internal backup goes to /var/nn/pdr/backup, with a file name of pdr.bak

I FTP'd it to my PC, but was unable to open the file. You could likely copy this file back to the same location on a fresh hard drive and then restore it using Element Manager. Not of much help to the OP, but it might be helpful when replacing a crashed or corrupted hard drive and there's no external backup available.

Brian Cox
Georgia Telephone
 
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Actually you have all been very helpful. I am trying to replace the BCM and they don't have a backup. I am going to try and FTP the backup file to a PC and then upload it. Thanks all I will update you when I get back to the site

___________________________________________
If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin
 
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I am having some issue getting into the BCM via Putty. Can anyone give me some guidance?

___________________________________________
If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin
 
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I found a site that generates the password of the day and I was able to get in. I have dropped the backup file and I am going to try and restore it tomorrow. I'll update

___________________________________________
If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin
 
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Success! I did a more in depth search and found the correct internal backup file. Look in the folder /var/shadow/cleartext/workarea for a file named backup.tar

I did an internal backup to my office system and copied backup.tar via FTP to my PC. I then copied backup.tar from my PC to /var/shadow/cleartext/workarea in a spare BCM50, logged in with Element Manager, and did a restore from BCM. It completed successfully and all my programming is now active in the test system.

Brian Cox
Georgia Telephone
 
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