Hey Wildbar, I have not been able to locate where this 28% percent number would be, so i haven't seen where it was entered. But every COG on every item is 28% on the COG reporting in mymicros. I've even entered the information for each item. Although recently I found an option under POS Config>employees>back office classes, that said 'set inventory item cost'. That option had two ways I could do it, one said 'none' and the other said 'full'. It was on 'none' and I changed it to 'full' to see if anything happened. Does that sound like it could be right? maybe if it was on 'none' it was going to a default rate or something?