Cordless House Phones in Partner 1

[Faffy]

I am going to put 2 cordless house phones into a partner system. Just wondering if anyone has some good advice on doing this. Also, will I be able to transfer calls w/ them, choose a line, pick-up a call that is on hold at a system phone, and anything else that might be possible.

Thanks alot Faffy

 

[TouchToneTommy]

Program the extension for "Intercom First", i.e. in Centralized Telephone Programming, dial * *, then the LEFT intercom button, then the lines in the order you want them accessed , then * * again.

If the extension is programmed for immediate ring, just turn it on when it rings on incoming calls.

To put a call on hold, "park" it by flashing, (which brings up intercom dial tone), and dialing you own extension number. To pick it back up, dial 6 and then extension number that parked the call.

To transfer to another extension, flash and dial the other extension. Hanging up the cordless completes the transfer.

For outbound, dial 9 and get the next available line, or dial 8 and the two-digit line number (801, 802, 803...824, etc.)

To pick up a call on hold, and you know the line number it is on, dial 6-8-and then the two-digit line number.

Note that users at a system phone can dial Intercom 6 and the parking extension too, as well as park calls by Transfer and their own extension number.

 

[tgadd]

One other thing to consider is if the customer uses caller ID. I've had issues with the partner passing the ID info. What I had heard was that the info is passed on the voltage/data pairs & you can't get at it.

 

[franke]

If you go to about page 4 of the forum, you'll find a thread "2-line cordless" in which TouchToneTommy gives an excellent discourse that may provide the info your looking for.

Frank