Hello ,
Does anybody have a step by step guide on how to convert a vpn phone back to a normal IP handset , i have a document that tells me how to do it on a ACM and i know that i have to change the group id from 876 to 678 by typing 47687# , 678##,73738#*# which is fine but that document assumes that the vpn phone is logged in as an extension on the system which mine is not , plus im trying to talk my MD through the process over the phone i am assuming that i would tell him to reboot phone press # to programm and go through the menus but if any body can provide me with a walk through guide,meaning it goes right first time that would be really helpfull.
Regards.
Does anybody have a step by step guide on how to convert a vpn phone back to a normal IP handset , i have a document that tells me how to do it on a ACM and i know that i have to change the group id from 876 to 678 by typing 47687# , 678##,73738#*# which is fine but that document assumes that the vpn phone is logged in as an extension on the system which mine is not , plus im trying to talk my MD through the process over the phone i am assuming that i would tell him to reboot phone press # to programm and go through the menus but if any body can provide me with a walk through guide,meaning it goes right first time that would be really helpfull.
Regards.