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Contivity VPN fails over wireless, works wired

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univars

Programmer
Jan 8, 2005
2
US
I have a laptop with XP Pro using Nortel Contivity VPN Client to connect to the company network. The VPN works fine when wired to my router (ethernet connection); however, when I try to connect wireless (Linksys Wireless G USB Adapter through router), it fails with message "Unable to resolve the IP Address of the remote server. Verify the host name in the Destination field is correct". As well, I am also unable to connect to the Internet via wireless, even though I am connected to the router. Any ideas or suggestions? Thanks.

Router is Dell True Mobile 1184 with private name and broadcast turned off.
 
This has nothing to do with the Nortel VPN. So you can connect to the wireless AP, is the AP connected to the internet? How have you connected the AP to the wired router, using the WAN port of the AP or one of the other ports? Get this sorted out first.
--p
 
Cable modem is "plugged" to Dell router. 5 computers hit the router wireless using internal cards or Linksys USB. All are able to hit Internet and all can see shared folders on each other (all on same workgroup and all with Windows XP). All can print to USB printer on one of the desktops. No problems with any of them. The five that are OK are given IP via router DHCP.

Now....Notebook/Laptop in question is 6th computer (company owned) and was connected to router via "Ethernet cable". It has static IP with the '10.' designation. Never any problems hitting Internet, whether VPN'd or not (when VPN'd, through proxy on company network).

So....decided to move said computer to another room and use wireless (Linksys USB); however, in doing so, could "see" workgroup, but not connect to Internet nor hit company via VPN. Previously I had used a PCI wireless card and was able to hit the Internet; but, if I remember right, was unable to use VPN. This is what led me to think it was somehow related to the VPN client.

Anywhooo......if anyone has any suggestions or ideas, I would appreciate the help. The 'hit and miss' approach to figuring this stuff out drives me nuts.....have enough fun debugging programs, especially ones I didn't write.....LOL ;-)

Thanks...........
 
Check the IP configuration on the working PCs and compare it with the bad one. If you've changed the network adapter there could be a conflict .

On XP go to Run, type cmd
\-------- type ipconfig /all
 
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