Contact Store issue w/ DST

[MikeMart74]

1. There are some recordings missing in ContactStore, but they do show up in the folder that CS looks in.
2. The time on the recordings within ContactStore is off an hour since DST

I'm trying to put together some stats on call volume last night. If I do a search for today between 6AM and 7AM, nothing shows up in the ContactStore web GUI, but there are plenty of recordings available in the recordings directory. I cannot pull 7-8 or 8-9 either. What would the issue be? (See screenshot)

 

[RogerTurboFederer]

1. I will check on my CS if there are some missing files.
2. I have a similar issue. Don´t know what to do. I think it is related to time zone, WS2008 and so on.

 

[MikeMart74]

Roger,
Did you find any solutions with this issue?

 

[RogerTurboFederer]

Unfortunately, no.
:-(

 

[RogerTurboFederer]

Check

http://www.tek-tips.com/viewthread.cfm?qid=1679523