Contact Store errors 1

[robspwing]

Hi All,

We are running IPO R5. We loaded contact store and it worked for a couple of days. I noticed that there was a folder that was 300GB and it was the D:\Program Files\Witness\logs
folder (these are the logs for contact store) anyway, I tried to delete a couple of the log files because the size of each log file is about 50GB each (one for each day) and our contact store stopped working after that. I restored the files from a backup but it's still not working. We are not recording that much to have each day 50GB and we have the Call storage path go to D:\Avaya\IP Office\Voicemail Pro\VM\VRL

When I go to Contact Store and I pull up a call it comes up with an error... csreplay No longer available on online storage or archive.

Any idea what/where to start

Rob

Doc, we better back up. We don't have enough road to get up to 88.

 

[amriddle01]

Yeah 50GB per day is a little excessive for logs, the entire Encyclopedia Britannica is only about 5 MB, sounds like something is corrupted maybe, a re-install may well be in order

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[crashtest1000]

Havea look in the manual ther is a way to turn loing on and off perhaps u can jus tutn it off.

 

[TomMills]

i would also have a look at the logs and see what they say,

http://www.twitter.com/tem1985

ACSS-SME
Get well soon Aaron.