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Contact Recorder

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phoneDTC

Vendor
Apr 30, 2014
56
US
Hi All - I have a customer on IPO 9.0 with Contact Recorder. I would like to upgrade to 11 and possibly replace Contact Recorder with ACR (Xima). My question is would I be able to leave the Contact Recorder up and running and would they be able to access it to retrieve old recordings if needed? Thanks for your input.
 
Wondering if anyone has any thoughts on this.
Thanks
 
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